Privacy Policy

Snatch N' Dash ("Snatch N' Dash", "we", "us", or "our") is committed to protecting the personal information of individuals who interact with our website located at snatchndash.com (the "Site") and our AI-powered vending machine placement program (the "Program"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), S.C. 2000, c. 5, Canada's Anti-Spam Legislation (CASL), and other applicable laws of Ontario, Canada.

By using the Site or submitting information through any form or quiz on the Site, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Snatch N' Dash operates as a technology-enabled vending machine placement and revenue-share business. Our principal place of business is in Ontario, Canada. Our designated Privacy Officer can be reached at [email protected].

2. What Personal Information We Collect

We may collect the following categories of personal information:

• Contact Information: full name, email address, phone number, business name, and business address.
• Location Information: property type, approximate daily foot traffic, and property location (city/postal code) provided when you complete our eligibility quiz or contact form.
• Communications: the content of messages you send us via email or contact forms.
• Technical Information: IP address, browser type and version, operating system, referring URLs, pages visited, and timestamps — collected automatically via server logs and cookies (see Section 7).
• Analytics Data: aggregated and anonymized usage data collected through web analytics tools.

We do not collect sensitive personal information such as Social Insurance Numbers, financial account numbers, health information, or government-issued identification unless you voluntarily provide it and it is strictly necessary.

3. How We Collect Personal Information

We collect personal information:

• Directly from you when you complete the eligibility quiz, contact form, or any other form on the Site;
• When you email or phone us directly;
• Automatically through cookies, web beacons, and analytics technologies when you visit the Site (see Section 7); and
• From publicly available sources, such as your business's public website or directory listings, solely for the purpose of assessing program eligibility.

4. Purposes for Collecting and Using Personal Information

We collect and use personal information only for the purposes identified at the time of collection, including:

• Program Assessment: to evaluate whether your property or business is eligible to receive a Snatch N' Dash AI vending machine placement;
• Communication: to respond to inquiries, schedule consultations, and communicate about the Program;
• Partnership Administration: to administer and manage any revenue-share agreement entered into between you and Snatch N' Dash;
• Marketing and Updates: to send you information about the Program, new features, or relevant industry news — with your consent and in compliance with CASL (see Section 9);
• Site Improvement: to analyze how the Site is used and improve its content, functionality, and user experience;
• Legal Compliance: to meet our obligations under applicable law and to protect the rights, property, or safety of Snatch N' Dash, our partners, or others.

We will not use your personal information for any new purpose without first identifying that purpose and, where required by PIPEDA, obtaining your consent.

5. Legal Basis and Consent

Under PIPEDA, we rely primarily on your express or implied consent to collect, use, and disclose personal information. By submitting a form on the Site, you expressly consent to the collection and use of your information for the purposes described in Section 4. For ongoing marketing communications, we will obtain your separate, express consent as required by CASL.

You may withdraw consent at any time by contacting us at [email protected], subject to legal or contractual restrictions. Withdrawal of consent may affect our ability to provide certain services to you.

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: we may engage trusted third-party service providers (e.g., CRM platforms, email delivery services, web hosting, analytics providers) who process data on our behalf and are contractually obligated to keep it confidential and use it only as directed by us;
• Legal Requirements: if required by law, court order, or governmental authority, or if we reasonably believe disclosure is necessary to protect the rights, property, or safety of Snatch N' Dash, our partners, or the public;
• Business Transfers: in connection with a merger, acquisition, or sale of all or a portion of our assets, in which case personal information may be transferred as a business asset, subject to the same privacy protections.

Any service provider located outside Canada will be subject to the privacy laws of that jurisdiction. Where personal information is transferred to the United States or another country, we take reasonable steps to ensure it receives comparable protection.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve functionality and analyze traffic. Cookies are small text files stored on your device.

• Strictly Necessary Cookies: required for the Site to function and cannot be disabled.
• Analytics Cookies: help us understand how visitors use the Site (e.g., Google Analytics). These collect anonymous, aggregated data. You may opt out via Google's opt-out tool.
• Marketing Cookies: used to deliver relevant advertising, if applicable. We will request your consent before setting marketing cookies.

You can control cookies through your browser settings. Disabling certain cookies may limit Site functionality.

8. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law:

• Eligibility quiz submissions: up to 24 months if no partnership is established, or for the duration of the partnership plus 7 years if a revenue-share agreement is entered;
• Email communications: up to 3 years from last contact;
• Technical/analytics data: up to 26 months (standard analytics retention).

When personal information is no longer needed, it is securely deleted or anonymized.

9. Your Privacy Rights Under PIPEDA

Subject to certain legal exceptions, you have the right to:

• Access: request access to the personal information we hold about you;
• Correction: request that we correct inaccurate or incomplete personal information;
• Withdrawal of Consent: withdraw consent to collection, use, or disclosure at any time;
• Complaint: challenge our compliance with PIPEDA.

To exercise any of these rights, contact our Privacy Officer at [email protected]. We will respond within 30 days. If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

10. CASL — Marketing Communications

We comply with Canada's Anti-Spam Legislation (CASL), S.C. 2010, c. 23. We will only send commercial electronic messages (CEMs) to you if:

• You have given us express consent; or
• We have an existing business relationship with you that creates implied consent under CASL.

Every marketing email we send will include a clear and easy unsubscribe mechanism. Unsubscribe requests are processed within 10 business days.

11. Data Security

We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction, including:

• HTTPS encryption for all data transmitted through the Site;
• Access controls limiting personal data to authorized personnel only;
• Regular review of our data security practices.

No method of transmission over the internet is 100% secure. In the event of a privacy breach that creates a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by PIPEDA's mandatory breach reporting requirements.

12. Children's Privacy

The Site and Program are intended for businesses and property owners and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected].

13. Links to Third-Party Websites

The Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated by posting a notice on the Site's homepage for 30 days following the change. Continued use of the Site after such notice constitutes acceptance of the updated policy.

15. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or our personal information handling practices, please contact our Privacy Officer:

Snatch N' Dash — Privacy Officer
Operated by: TRIZAN Business Solutions Inc.
Address: Vaughan, Ontario, Canada
Email: [email protected]
Phone: +1 (647) 558-5463
Website: snatchndash.com/contact

If you are not satisfied with our response, you may escalate your complaint to:

Office of the Privacy Commissioner of Canada
30 Victoria Street, Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca